Job Details

Administrative Support Assistant: Department of Psychology - UTK

Position Number: 6177167
Location: Chattanooga, TN
Position Type: Other Administrative Positions

Administrative Support Assistant: Department of Psychology - UTK
Knoxville, TN, United States

Job Identification: 2744
Job Category: Administrative
Posting Date: 04/24/2025
Job Schedule: Full Time
Locations: 1404 Circle Drive, Knoxville, TN, 37996, US (On-site)

Job Description
The University of Tennessee Department of Psychology is seeking an Administrative Support Assistant to join the Psychological Clinic. This role will provide essential support to Clinic clientele, graduate trainees, and Clinic psychologists.

This position supports the function of the UT Psychological Clinic, and works closely with the Clinic Director, faculty, and students in day-to-day Clinic operations. This position provides customer service for the outside community seeking therapy and assessment and serves as a resource for the campus and community.

Responsibilities

Greet clients in the Psychological Clinic and assist with scheduling
Respond to inquiries via email, phone, fax, and mail, and maintain a client wait-list
Manage client and clinic staff information in Titanium electronic medical records system
Record client information such as routine outcome measures for future reference
Collect and provide documentation of payment for services provided
Provide clients with account information regarding balances and credits
Provide clerical support to Clinic Director, faculty, and graduate students
Assist with Clinic orientation and related training activities
Draft, create, and edit Clinic documents and forms
Submit Clinic website updates to the College of Arts & Sciences

Qualifications
Required Qualifications and Competencies

High school graduate or equivalent
Office environment work experience of 1-2 years

Knowledge, Skills, & Abilities

Skill in Microsoft Word and Outlook
Ability to interact with a diverse population

Preferred Qualifications

Bachelor's degree
Office environment work experience of 2-3 years
Understanding of HIPPA guidelines and electronic security measures
Knowledge of Titanium EMR
Knowledge of Microsoft SharePoint

Work Location

Downtown Knoxville in the UT Conference Center Building

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2744/?mode=location